Praise for Susan Silver
& Positively Organized!® Training Programs

Sample Letters of Recommendation

Your "Great Grammar on the Go!" POWWer Lunch and Learn programs were excellent and have definitely started a positive dialog about the grammar-related issues we face every day in our practice and in our efforts to produce error-free work.
        I've heard nothing but rave reviews from the staff, who really enjoyed learning more about grammar with you through a variety of activities and media. Having personally participated in most of the sessions, I was able to experience firsthand the high caliber of instruction you provide and the positive, interactive, cooperative learning environment you create.
        Scheduled conveniently during lunch time once a week for several weeks, your "bite-size" sessions were perfect for reviewing and learning practical content that could be and was immediately applied in the work place. Thank you for sharing your expertise in a warm, engaging style that truly involved all the participants in a dynamic process.
        As President and Managing Partner of Knapp, Petersen & Clarke, I highly recommend you as a trainer and your "Great Grammar on the Go!" programs, which are ideal for any law firm as well as any business that cares about the quality of the written work product produced by its employees. We look forward to inviting you back to conduct additional training programs.
—Cynthia A. Trangsrud, Esq., Knapp, Petersen & Clarke

“I observed Susan’s Grammar/Writing course and found her to be highly responsive to student needs, extremely conscientious in her lesson preparation, and encouraging of student participation. Susan’s students have given her high evaluations…they specifically noted her clarity, helpfulness, and sense of humor…Susan is professional, conscientious, and dedicated…I highly recommend her.”
—Tara Neuwirth, UCLA American Language Center

 “A stellar job with the Technical Writing course at Neutrogena...With your ‘passion about the topic,’ unbending commitment to focused hard work, comprehensive knowledge of the subject, boundless enthusiasm and fun sense of humor, the managers have nothing but great things to say....”
—Janet Keefe, Senior Training Director, California Training Cooperative

I wanted to thank you once again for your outstanding, results-oriented training program "Organized to Be Your Best!" for University Credit Union management and leadership teams this year. The two-part program inspired our staff to streamline their organization skills and systems particularly in the area of organizing their intense paper-based and electronic communications.
       The program’s accountability action plan and follow-up session insured that participants demonstrated measurable results. The outstanding evaluations, as well as the many positive comments I have personally heard long afterwards, further attest to the value of your dynamic program.
       Your award-winning business book, Organized to Be Your Best! Simplify and Improve How You Work, continues to be a valuable resource for the participants.
       Thank you, too, for your custom presentation and your warm, engaging style. It was a pleasure to work with you. I appreciated your ability to be organized and flexible—willing and able to meet our needs.
        All in all, I highly recommend you as a dynamic trainer and recognized organization expert who truly knows how to bring out the best in others!
—Troy Achong, former Director of Training and Organizational Development,
    University Credit Union, and former President, ASTD Los Angeles Chapter

Since founding the Center for Professional Development in 1984, I have met uncountable business professionals and corporate trainers like myself. Susan Silver heads the list of knowledgeable, thorough, and flawlessly, well-prepared instructors. She could rightfully be termed “the trainer’s trainer,” for she demonstrates consummate professionalism in all she does. Her standards are extremely high. The preparation she undertakes for the classes she conducts is reflected in the outstanding evaluations she receives.
     She has skillfully conducted a variety of classes for the Center ranging from one- to five-day formats in the following subject areas: supervision, management, leadership, writing, grammar review, presentation skills, memory/listening, and stress management.
     With complete confidence, I recommend Susan Silver to anyone seeking a trainer and speaker who relates extremely well to participants, who presents classes that are informative and enjoyable learning experiences, and who exemplifies the epitome of integrity, intelligence, and complete attention to detail.
—Dr. Marlene Caroselli, Director, Center for Professional Development

I want to take this opportunity to thank you for the fine training work you’ve provided for the County of San Bernardino since 1999.
     We have an established relationship with you and love working with you. In addition, your classes get such great evaluations. We’re so pleased to be working together and we heartily recommend you to other organizations that are looking for an experienced, enthusiastic, and conscientious trainer of your caliber.

—Lynda Cook, Retired Director, Performance, Education and Resource Center, County of San Bernardino

Your "Great Grammar on the Go!" POWWer Lunch and Learn sessions were a big hit with our legal support staff. I've received all positive comments about your outstanding training program.
     We all enjoyed the training and learned a lot. I liked the way you took grammar, punctuation, and capitalization and made them fun, accessible, and practical through hands-on activities, clear slides, and useful participant materials. You also helped generate great camaraderie among our support staff at each session. We look forward to having you back soon for more training programs.
     It was a real pleasure to work with you. I appreciated your willingness to tailor the programs to meet our needs and time frame and to incorporate the use of The Gregg Reference Manual, the main style guide we use at our firm. Thanks, too, for providing clever copy for the initial announcement email of the training program as well as for the reminder email before each session; it made the job of communicating with everyone quick and easy for me.
—Training and Support Specialist, law firm

Thank you for the three wonderful "Grammar on the Go" classes. Everyone who attended the classes commented on what a great teacher you are... all of us learned many new grammar issues. You are a joy and a delight to be around. Please come back soon.
—Secretary, law firm

I wanted to let you know how much I enjoyed your classes. I thought it a great idea to have the "Power Lunch" where you sure had our attention. You also made a very dry subject quite fun.
        You should also know, I find your handout a great source of quick reference. It's been a help to me already.
—Secretary, law firm

Sample Course Evaluations

“Your course is consistently excellent from beginning to end. Course content is well organized. Everything I learned is not only informative and mind-expanding but applicable to my role as a manager/supervisor.”
—Linda Leib-Baker, Deputy Chief of Protocol, U.S. Air Force

“The course was outstanding. You did a topnotch job at really delivering leadership concepts to the individual manager to go forward with confidence that they have the tools to succeed at leading their people to success.”
—Capt. Kris Wood, Training Systems Program Manager, U.S. Air Force

"Grammar overview, punctuation, parts of speech, syntax, usage, and vocabulary…my business writing skills have improved as a result of this course”
—Candace Whitesel, U.S. Navy

“Learned new techniques that I was not aware of…good techniques for getting people comfortable with speaking—from individual, to small groups, to larger groups and from short presentations to long.”
—Eugene Kaszubowski, U.S. Navy

“Her friendliness, enthusiasm, and energy, and caring was wonderful and inspiring. I feel more comfortable in public speaking and felt that I learned a lot from this class.”
—Le, Phuong, U.S. Navy

“Excellent content and depth of material for a one-day course. Exposed me to structured, methodical approaches to reaching decisions both in personal and work related areas.”
—Frank Jalteco, Sr. Engineer, Product Support Branch, U.S. Navy

“Good structure/good presentation. Very well prepared and presented.”
—Bob Kolesnik, Aerospace Engineer, Maintenance Planning Branch, U.S. Navy

“Susan, Super job! Thanks for the great facilitation!”
—Steve Goad, Black Belt, Integrated System Evaluation, Experimentation and
   Test Department, U.S. Navy

“Made me stretch myself to different types of thinking. I liked the simulation; made me think more about details.”
—Allen Larsen, Team Lead, Software Engineering Branch 3, U.S. Navy

“Very interesting! Gave actual tools to use for every problem. The five questions will be useful with staff involvement.”
—Eva Fortney, Housing Director, Department of Defense

To learn more, email Positively Organized!® at:   info[at]posorg.net