& Positively Organized!® Programs
Recent
Words of Praise
for two custom "Organized to Be Your Best!"
workshops and five team consultations on best work practices at Oxford College
of Emory University:
Thanks so
much for your invaluable workshops and consultations. I really enjoyed them and
found many useful ideas that will help move Oxford forward.
—Myra Frady, Dean for Resource Planning and CFO, Oxford College of
Emory University
We especially enjoyed
the business team consultation and felt that it was one of our most productive
– ever – team meetings. Your being here has given us a common experience
and language for our follow-up meetings, too. At the end of each meeting we now
say,“Before we leave, let's
be Susan Silver — what are our actions items, who is responsible, and what are
our next deadlines?"
—Margaret Dugan, Financial
Services Director, Oxford College of Emory Univ.
We thoroughly enjoyed
having you at Oxford. I have heard a
lot of comments about much the staff has learned—wonderful networking and
sharing of ideas occurred!
—Sue Dale, Human Resources Manager, Oxford College of Emory University
Great ideas—and
practical ones which can be put into practice to reduce rather than create more
stress. [Liked best about the program:] interaction, the opportunity to hear
from colleagues and Susan about best practices, Susan's enthusiasm and energy
level.
—Jennie Taylor, Dean for Enrollment Services, Oxford College of Emory Univ.
[On the
workshop:] Working together was great—enjoyed the humor and that having fun can
make you work more efficiently and effectively…interactive and customized to
our group.
[On the building committee consultation:] I really appreciate your ability to
get our science building group moving forward on our next steps. I also learned
a great deal from the way in which you developed the meeting plan. Thanks.
—Eloise Carter, Professor of Biology, Oxford College of Emory University
It was a wonderful
workshop. Thank you so much for coming and putting it on. You are a really
good presenter. And personalizing it for Oxford made it even better. What
a great tool on top of everything else! I’m sure people will remember
things much better because of relating the material and tips to Oxford specifically and the
people that work here.
—Carol Moser, Senior Administrative Assistant, Oxford College of Emory Univ.
Sample Letters of Recommendation
I wanted to thank you once again for
your outstanding, results-oriented training program "Organized to Be Your
Best!" for University Credit Union management and leadership teams. The
two-part program inspired our staff to streamline their organization skills and
systems particularly in the area of organizing their intense paper-based and
electronic communications.
The program’s accountability action plan
and follow-up session insured that participants demonstrated measurable
results. The outstanding evaluations, as well as the many positive comments I
have personally heard long afterwards, further attest to the value of your
dynamic program.
Your award-winning business book, Organized
to Be Your Best! Simplify and Improve How You Work, continues to be a
valuable resource for the participants.
Thank you, too, for your custom
presentation and your warm, engaging style. It was a pleasure to work with you.
I appreciated your ability to be organized and flexible—willing and able to
meet our needs.
All in all, I highly recommend you
as a dynamic trainer and recognized organization expert who truly knows how to
bring out the best in others!
—Troy Achong, former Director of Training and Organizational Development,
University Credit Union, and former President, ASTD
Los Angeles Chapter
Since
founding the Center for Professional Development in 1984, I have met
uncountable business professionals and corporate trainers like myself. Susan
Silver heads the list of knowledgeable, thorough, and flawlessly, well-prepared
instructors. She could rightfully be termed “the trainer’s trainer,” for she
demonstrates consummate professionalism in all she does. Her standards are
extremely high. The preparation she undertakes for the classes she conducts is
reflected in the outstanding evaluations she receives.
She has
skillfully conducted a variety of classes for the Center ranging from one- to
five-day formats in the following subject areas: supervision, management,
leadership, writing, grammar review, presentation skills, memory/listening, and
stress management.
With complete
confidence, I recommend Susan Silver to anyone seeking a trainer and speaker
who relates extremely well to participants, who presents classes that are
informative and enjoyable learning experiences, and who exemplifies the epitome
of integrity, intelligence, and complete attention to detail.
—Dr. Marlene Caroselli, Director, Center for Professional Development
You're the best!!! Thank you for putting so much hard work into your
custom, Positively Organized! training programs on accountability, delegation,
and decision making. The audiences, both the senior management team (the CEO
and VPs) and the supervisors of the Los Angeles Firemen's Credit Union,
were very pleased with the ideas and tools you presented as well as your
dynamic, hands-on, interactive facilitation style. You made the programs a real
success for UNIVentures and our client.
As you know, our success and
reputation depends on providing exceptional trainers like you to serve our
clients. And you've done so superbly. Susan, it is always a pleasure to work on
projects with you. You are very responsive and customer oriented. The customer
comes first in your thinking and design. We know we can count on you for the
highest quality programs and solutions.
—Candace J. Cox,
President and Peggy Covert, Vice President, UNIVentures, Inc.
Thank you for designing
and presenting "Let's Talk Organization!" for our District employees.
The six workshops were nothing short of spectacular! Your insight and
sensitivity to the time and work management concerns of our employees as well
as the custom designed talk show format created a climate in which each
participant was able to maximize the benefits of both your expertise and the
positive suggestions of the other participants. Essentially the blending of the
two sources of information greatly enhanced the richness of the training. Your
inclusion of the follow-up accountability piece further contributes to the goal
of measuring the participants becoming more positively organized.
It is no wonder your book is
such a success. You not only advocate the use of positive organization
practices, you passionately exhibit them in all you do. Thank you for enhancing
the excellence of our staff and organization.
—Stacy Edwards, former Classified Training Coordinator, currently Senior Human
Resources Specialist, Organizational Excellence Department,
Los Angeles Unified School District
Thank you for the outstanding
consulting services you provided for the San Bernardino County Department of
Public Health. I am pleased to write a letter of recommendation describing the
comprehensive program assessment you designed and implemented for one of our
major public health programs.
Your "Confidentially, What Do
You Think?" assessment successfully solicited the voluntary participation
of 43 staff members in every work group classification through surveys,
personal interviews and innovative "Let's Talk Shop!" idea exchange
focus groups.
You created a positive,
confidential respectful process in which participants trusted you and felt safe
to share their experiences and ideas, both positive and negative.
Your comprehensive final report
compiled a wealth of data and presented your "Positive Development
Model"—a blueprint for future change, growth and development. The values
portion has been extremely helpful.
Thank you for bringing great
empathy, dedication and experience to this important project. I recommend you highly and look
forward to working with you again.
—Eric K. Frykman, MD, MPH, former Health Officer/Chief
of Disease Control and
Prevention, San Bernardino County Department of Public Health, California;
currently Community Health Agency Director and Public Health Officer, Riverside
County, California
I observed Susan’s Grammar/Writing
course and found her to be highly responsive to student needs, extremely
conscientious in her lesson preparation, and encouraging of student
participation. Susan’s students have given her high evaluations…they
specifically noted her clarity, helpfulness, and sense of humor…Susan is
professional, conscientious, and dedicated…I highly recommend her.
—Tara Neuwirth, Academic Director of the UCLA American Language Center
Academic Intensive English and English Communications programs
A stellar job with the Technical
Writing course at Neutrogena...With your ‘passion about the topic,’
unbending commitment to focused hard work, comprehensive knowledge of the
subject, boundless enthusiasm and fun sense of humor, the managers have nothing
but great things to say....
—Janet Keefe, Senior Training Director, California Training Cooperative
I want to take this opportunity to
thank you for the fine training work you’ve provided for the County of San Bernardino since 1999.
We have an
established relationship with you and love working with you. In addition, your
classes get such great evaluations. We’re so pleased to be working together and
we heartily recommend you to other organizations that are looking for an
experienced, enthusiastic, and conscientious trainer of your caliber.
—Lynda Cook, Retired
Director, Performance, Education & Resource Center,
County of San Bernardino, California
Your
"Great Grammar on the Go!" POWWer Lunch and Learn programs were
excellent and have definitely started a positive dialog about the
grammar-related issues we face every day in our practice and in our efforts to
produce error-free work.
I've heard nothing but rave reviews from
the staff, who really enjoyed learning more about grammar with you through a
variety of activities and media. Having personally participated in most of the
sessions, I was able to experience firsthand the high caliber of instruction
you provide and the positive, interactive, cooperative learning environment you
create.
Scheduled conveniently during lunch time
once a week for several weeks, your "bite-size" sessions were perfect
for reviewing and learning practical content that could be and was immediately
applied in the work place. Thank you for sharing your expertise in a warm,
engaging style that truly involved all the participants in a dynamic process.
As President and Managing Partner of
Knapp, Petersen & Clarke, I highly recommend you as a trainer and your
"Great Grammar on the Go!" programs, which are ideal for any law firm
as well as any business that cares about the quality of the written work
product produced by its employees. We look forward to inviting you back to
conduct additional training programs.
—Cynthia A. Trangsrud, Esq., President and Managing Partner
Knapp, Petersen & Clarke
Your
"Great Grammar on the Go!" POWWer Lunch and Learn sessions were a big
hit with our legal support staff. I've received all positive comments about
your outstanding training program.
We all enjoyed the training and learned a lot. I liked
the way you took grammar, punctuation, and capitalization and made them fun,
accessible, and practical through hands-on activities, clear slides, and useful
participant materials. You also helped generate great camaraderie among our
support staff at each session. We look forward to having you back soon for more
training programs.
It was a real pleasure to work with you. I appreciated
your willingness to tailor the programs to meet our needs and time frame and to
incorporate the use of The Gregg Reference Manual, the main style guide
we use at our firm. Thanks, too, for providing clever copy for the initial
announcement email of the training program as well as for the reminder email
before each session; it made the job of communicating with everyone quick and
easy for me.
—Training
and Support Specialist, law firm
Sample Course Evaluations
Your course is consistently
excellent from beginning to end. Course content is well organized. Everything I
learned is not only informative and mind-expanding but applicable to my role as
a manager/supervisor.
—Linda Leib-Baker, Deputy Chief of Protocol, U.S. Air Force
The course was outstanding. You did
a topnotch job at really delivering leadership concepts to the individual
manager to go forward with confidence that they have the tools to succeed at leading
their people to success.
—Capt. Kris Wood, Training Systems Program Manager, U.S. Air Force
Grammar overview, punctuation, parts
of speech, syntax, usage, and vocabulary…my business writing skills have improved
as a result of this course.
—Candace
Whitesel, U.S. Navy
Learned
new techniques that I was not aware of…good techniques for getting people
comfortable with speaking—from individual, to small groups, to larger groups
and from short presentations to long.
—Eugene Kaszubowski, U.S. Navy
Her
friendliness, enthusiasm, and energy, and caring was wonderful and inspiring. I
feel more comfortable in public speaking and felt that I learned a lot from
this class.
—Le, Phuong, U.S. Navy
Excellent
content and depth of material for a one-day course. Exposed me to structured,
methodical approaches to reaching decisions both in personal and work related
areas.
—Frank Jalteco, Sr. Engineer, Product Support Branch, U.S. Navy
Good
structure/good presentation. Very well prepared and presented.
—Bob Kolesnik, Aerospace Engineer, Maintenance Planning Branch, U.S. Navy
Susan,
Super job! Thanks for the great facilitation!
—Steve Goad, Black Belt, Integrated System Evaluation, Experimentation and
Test Department, U.S. Navy
Made me
stretch myself to different types of thinking. I liked the simulation; made me
think more about details.
—Allen Larsen, Team Lead, Software Engineering Branch 3, U.S. Navy
Very interesting! Gave actual tools to use for every problem. The five
questions will be useful with staff involvement.
—Eva Fortney, Housing Director, Department of Defense
Thank you for
the three wonderful "Grammar on the Go" classes. Everyone who
attended the classes commented on what a great teacher you are... all of us
learned many new grammar issues. You are a joy and a delight to be around.
Please come back soon.
—Secretary, law firm
I wanted to let you know how much I enjoyed your classes. I
thought it a great idea to have the "Power Lunch" where you sure had
our attention. You also made a very dry subject quite fun.
You should also know, I find your handout
a great source of quick reference. It's been a help to me already.
—Secretary, law firm
(Copies of original letters and evaluations are available on request.)
See more praise at Susan's LinkedIn profile at http://www.linkedin.com/in/ssilver1
To learn more, email Positively Organized!® at: info[at]posorg.net